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      <title>NC MMIS Quality Control Associate</title>
      <description>NC-RALEIGH, Description Essential Job Functions Conducts random spot checks to ensure metrics meet or exceed service level agreements. Helps monitor manual report postings to ensure data entry accuracy and compliance with service level agreements. Monitors Customer Service Agents' conversations with callers and performs spot checks on Call Center data entry. Monitors and analyzes, on a proactive basis, highly</description>
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      <description>NC-RALEIGH, Description Essential Job Functions Performs inspections to ensure accurate data entry related to claims processing. Conducts random spot checks to ensure metrics meet or exceed service level agreements. Monitors manual report postings to ensure data entry accuracy and compliance with service level agreements. Monitors and analyzes, on a proactive basis, highly complex queue data to ensure achieve</description>
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