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      <title>Customer Service Agent</title>
      <description>PA-Grindstone, Customer Service Agent Primary Duties, Responsibilities and Requirements: · Responsible for all customer inquiries and questions · Provide excellent customer service at all times · Follow up to customer inquiries by taking specific action in a timely manner · Troubleshoot equipment and system problems · Exercise retention efforts when appropriate · Identify customers who are comparison-shopping an</description>
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      <description>PA-Pittsburgh, The Systems Services Representative - Product (Enterprise Environment) is primarily responsible to assist in post sale maintenance of IBM and other vendor equipment at IBM customer locations. Learns to act as a technical interface to customers for hardware support and the delivery of operational services as required by the customer. Learns to perform technical service and/or post sale support for </description>
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